RETURNS & EXCHANGES
Pillows and Art are returnable up to 30 days from date of purchase for full refund.
- Purchases are non-refundable after 30 days.
- Buyer pays for return shipping.
- Please ship returns to the following address:
Austin Design House
1402 Hardouin Avenue
Austin, Texas 78703
- Your purchase date will be confirmed and goods will be inspected before a refund is applied.
- Must retain original packaging and invoice in order to identify transaction.
Fabric and wallpaper is a special order and is not returnable.
- Fabric by the yard and Wallpaper is ordered from suppliers and is drop-shipped directly to the client.
- It is very important to determine the quantity needed before you place your order.
- Austin Design House will assist with defects and damage claims. Buyer must retain original packaging.
- Please send a photo and detailed description of the problem to firstname.lastname@example.org.