RETURNS & EXCHANGES

Pillows and Art are returnable up to 30 days from date of purchase for full refund.
  • Purchases are non-refundable after 30 days.
  • Buyer pays for return shipping.
  • Please ship returns to the following address:
    Austin Design House
    1402 Hardouin Avenue
    Austin, Texas 78703
  • Your purchase date will be confirmed and goods will be inspected before a refund is applied.
  • Must retain original packaging and invoice in order to identify transaction.
Fabric and wallpaper is a special order and is not returnable.
  • Fabric by the yard and Wallpaper is ordered from suppliers and is drop-shipped directly to the client.
  • It is very important to determine the quantity needed before you place your order.
  • Austin Design House will assist with defects and damage claims. Buyer must retain original packaging.
  • Please send a photo and detailed description of the problem to info@austindesignhouse.com.